We offer refunds and returns for defective items. We cannot accept returns for opened or used items.
If you need to return an item, simply contact us and describe your reason for return. We’ll notify you with an update via e-mail.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
